Returns & Exchanges
At Khaas Foods, we are committed to providing the highest quality organic and natural products. If you receive a damaged, expired, or incorrect item, our hassle-free return policy ensures a quick resolution within 48 hours of delivery.
Return Process
- 1.Inspect Your Items
Please check your food items immediately upon delivery for any signs of damage, leakage, or quality concerns.
- 2.Contact Support
Notify our customer care team via WhatsApp or email within 24 hours of receipt, providing your order number and clear photos of the issue.
- 3.Verification Process
Our quality assurance team will review your claim to ensure it meets our return criteria for perishable or non-perishable goods.
- 4.Refund or Replacement
Once approved, we will either dispatch a fresh replacement at no extra cost or process a full refund to your original payment method.